Property Management
Daily Office Services provides remote administrative support for property managers, property owners, and investors seeking assistance with applicants, tenants, vendors and owner communications, financial recordkeeping, marketing vacant units and other daily office operations.
Applicant Services
- Listing vacant units on websites
- Online rental applications
- Application follow-ups
- Portal instructions
- Background checks
- Credit report evaluations
- Section 8 assistance
- Receiving security deposits and first month’s rent payments before lease is signed
- E-signature lease signing
- Prompt communications email, text, phone
Tenant Services
- Record receipt of rent payments
- Explain late fee and other fees policies and procedures
- Charge late fees and other fees promptly
- Portal service requests
- Section 8 email communication with caseworkers
- Section 8 email communication with annual inspectors
- Move-in forms and photos (imperfections)
- Move-out forms and photos (damages)
- Security deposit refunds
- Rent increases
- Lease renewals
- Saving all documents
- Prompt communications email, text, phone
Vendor Services
- Whatsapp groups for repair and maintenance communications
- Vendors will email invoices and receipts before payment is processed
- Saving invoices and receipts before payment is processed
- Vendor payments processed with property owner ach or credit card accounts
- Waiting for authorization before proceeding with repair exceeding $x, you decide
- Waiting for payment authorization before paying any vendor invoice
- Scheduling repairs and maintenance
- Tracking pest control appointments
- Active insurance verification before each repair
- Prompt communications email, text, phone
Owner Services
- Contributions, withdrawals and distributions
- Financial reporting
- Property records
- Tracking owner-requested records and information
- Tracking liability insurance
- Tracking tax payments
- Business bank and credit card statement recordkeeping
- Prompt communications email, text, phone required from owner to office
Bookkeeping
- Cash basis bookkeeping, recording after deposits and payments clear the bank
- Saving all invoices and receipts in online location that were emailed to the office
- Renaming documents that owner saved in online storage folder
- Transaction entry
- Reconciliations
- Financial reporting
Administrative Services
- Applicant, tenant, vendor, owner and investor communications
- Email, text, telephone communications and follow-up
- Saving documents in organized electronic records
- Daily task management
- Other administrative support as needed